Call Us

Our Client Advisors are here to help, providing information on your inquiries and advice on your purchases.

You may contact us by phone:

  • Monday to Friday: 9am - 8pm CT
  • Saturday and Sunday: 10am - 7pm CT
1.800.555.0005

Chat With Us

Our Live Chat Client Advisors are available to assist:

  • Monday to Friday: 9am - 8pm CT
  • Saturday and Sunday: 10am - 7pm CT

Find the live chat icon in the bottom right hand corner of the screen. It will become active during these hours, once an Advisor is available.

The chat will be active soon. Please come back later.

Legal Inquiries

Please complete this form to email us with any questions or requests regarding accessibility, data privacy, or any other legal matters.

Submit Contact Form

Repairs

Care guidelines are provided individually on each product page, while repairs are handled on an individual basis once an inquiry is placed through your preferred method of contact. Explore our warranty plans to find the option that best fits your needs.

  • Surface condition review
  • Product-specific care guidance
  • Repair-path recommendation
  • Warranty-plan guidance
  • Advisor follow-up for next steps
Get Warranty

Questions

CONTACT AN ADVISOR

Nova Stones Client Care is available Monday to Sunday, 7 AM to 12 AM ET, to answer all your questions.

Please email us, call 1.800.555.0005 or live chat with a Nova Stones Advisor.

GET SAMPLES

Discover the tone, texture, and finish of each material in person for your next project.

Start order

NEWSLETTER

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Nova Stones Client Care is available Monday to Sunday, 7 AM to 12 AM ET, to answer all your questions.

Please email us, call 1.800.555.0005 or live chat with a Nova Stones Advisor.

Discover the tone, texture, and finish of each material in person for your next project.

Start order

Subscribe to receive the latest news from Nova Stones.